Shipping & Returns

When Will my order arrive?

We aim to dispatch orders within 5 working days with Royal Mail to sign for at your end.

How much does it cost?

£3.95 for UK orders

£5.95 for orders to Europe

£8.00 for orders to the USA

£12.00 for orders to the rest of the world

Returns Policy

Returns are easy, and for most returns there’s no need to contact us. Just read the policy below.

Within 14 days of receipt of your shipment (including gifts), you may return or exchange any of the following items, for any reason, for a full refund if the T-shirt is:

  • In it’s original condition.
  • Has not been washed or worn for purposes other then to try on.

Please note that we can process returns and refunds only for items purchased from t-chest.co.uk. We cannot exchange items unless they are defective or damaged. Items that are returned more than 14 days after delivery, are in a non-pristine condition, will be charged a re-stocking fee at our discretion.

Refunds

We will notify you via e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return. Please note that we can refund shipping costs only if the return is a result of our error.

Packing and Sending Your Return

Ensure that you send a copy or the original of the invoice with your return, making sure the package is securely wrapped or boxed up.

Lost Your invoice?

If you do not have your invoice, please indicate the order number or the e-mail address and name of the person who purchased this order, along with the reason for your return on a separate piece of paper, and send the package to the appropriate address below:

The T-Chest
13 Gardner St,
Brighton, BN1 1UP

tel: +44 (0)1273 620950

The T-Chest
13 Gardner St
Brighton
BN1 1UP

Opening Times
Monday-Friday: 10am–5:30pm
Saturday: 10am–6:00pm
Sunday: 11am–5pm

"We have dealt with this wonderful company for over 15 years. It goes without saying that their slogans are the funniest and regularly updated. The quality of the t shirts is fantastic and their deliveries are super quick. We could not recommend enough!"