When Will my order arrive?
We aim to despatch orders within 10 working days.
How much does it cost?
£1.50 for UK orders
£5 for orders to Europe £8 for the rest of the world
Returns are easy, and for most returns there's no need to contact us. Just read the policy below.
Within 14 days of receipt of your shipment (including gifts), you may return or exchange any of the following items, for any reason, for a full refund if the T-shirt is:
- In its original condition.
- Has not been washed or worn for purposes other then to try on.
Please note that we can process returns and refunds only for items purchased from t-chest.co.uk. We cannot exchange items unless they are defective or damaged. Items that are returned more than 14 days after delivery, are in unsellable condition, will be charged a re-stocking fee at our discretion.
We will notify you via e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return. Please note that we can refund shipping costs only if the return is a result of our error.
Packing and Sending Your Return
Ensure that you send a copy or the original of the invoice with your return, making sure the package is securely wrapped or boxed up.
Lost Your invoice?
If you do not have your invoice, please indicate the order number or the e-mail address and name of the person who purchased this order, along with the reason for your return on a separate piece of paper, and send the package to the appropriate address below:
Unit 98 Battersea Business centre
99-109 Lavender Hill
tel 020 7223 3366